FAQs

Frequently Asked Questions

Our commitment to providing the highest quality products, professional information and advice, while exceeding all customer service expectations is what sets Sanomed Pharmacy apart. Sanomed Pharmacy delivers an unsurpassed level of care, attention and services to the whole community we serve. From the start, our main priority is you, our client. We continuously work towards providing the best customer service you desire and deserve. By serving our customers fairly and diligently, we have been able to create a firm reputation in the pharmacy industry.

What kinds of prescriptions can be compounded?

Almost any kind. Compounded prescriptions are ideal for any patient requiring unique dosages and/or delivery devices, which can take the form of solutions, suppositories, sprays, oral rinses, lollipops and even as transdermal sticks. Compounding applications can include: Bio-identical Hormone Replacement Therapy, Veterinary, Hospice, Pediatric, Ophthalmic, Dental, Otic (for the ear), Dermatology, Medication Flavoring, Chronic Pain Management, Neuropathies, Sports Medicine, Infertility, Wound Therapy, Podiatry and Gastroenterology.

Are doctors aware of compounding?

For the most part, yes. Prescription compounding is a rapidly growing component of many physicians’ practices. But in today’s world of aggressive marketing by drug manufacturers, some may not realize the extent of compounding’s resurgence in recent years. Ask your physician about compounding. Then get in touch with a compounding pharmacy – one that is committed to providing high-quality compounded medications in the dosage form and strength prescribed by the physician.

Do insurances cover compounding prescriptions?

Depending on your insurance plan, patients may be reimbursed by sending in claim forms. Many insurance companies will reimburse compounded prescriptions; however, we suggest that you consult with your insurance provider for eligible benefits.

Is compounding legal? Is it safe?

Compounding has been part of healthcare since the origins of pharmacy, and is widely used today in all areas of the industry, from hospitals to nuclear medicine. Over the last decade, compounding’s resurgence has largely benefited from advances in technology, quality control and research methodology. Health Canada has stated that compounded prescriptions are both ethical and legal as long as they are prescribed by a licensed practitioner for a specific patient and compounded by a licensed pharmacy. In addition, compounding is regulated by the Ontario College of Pharmacists.

Do you also fill regular prescriptions?

Of course we do! We fill all regular prescriptions and bill directly to your insurance too!

I don't live in Toronto, can I still use Sanomed Pharmacy?

Absolutely! We serve as the pharmacy of choice for many people – including people who always require delivery. We communicate with them via phone, email, or even social media (excluding personal health information)! Just reach out to us and we take care of the rest!

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